If you have received an item that is damaged, incorrect, or not what you expected - please get in touch with us here. We will ask you to supply photographic evidence, and upon receipt, we will be able either arrange for a replacement or an exchange. If you live in the UK or the USA, we will be able to supply you with a free returns bag. If you are not located in either country, we may be able to reimburse your returns postage cost. Please contact us for more information.
I’ve received a damaged/faulty item, what should I do?
Comments
1 comment
Recieved damaged goods on December 12. Emailed support same day. Now it's 22 December. All i have gotten is an email informing me "we are busy" and another email asking me "how is our support staff?"
They are crappy. Still stuck with broken goods, no refund or exchange offered.
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